3962  Rainbow Road, Los Angeles, California

Frequently Asked Questions

Please read our FAQ and feel free to get in touch with our friendly staff, if you have any questions.

What are the delivery charges for orders from the Online Shop?

A small flat fee is automatically added to your order. For discounted or free shipping offers please get in touch with our friendly staff.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards and PayPal. If your preferred payment method is not available, please get in touch with our friendly staff and we can directly send you an invoice for your choice of quality products.

How long will delivery take?

We add the most cost effective shipping option by default at checkout. For premium shipping options please get in touch with our friendly staff.

How secure is shopping in the Online Shop? Is my data protected?

We don’t store or record any payment information. We use reputable payment gateways such as MasterCard / Visa and PayPal, which maintain and follow the best industry standards for security.

What exactly happens after ordering?

We post your order and send you the confirmation. If you like to change your order before we’ve posted it, please get in touch with our friendly staff. Be quick though! 🙂 We are generally quite fast in posting the orders, as we want you to be gratified with your purchase as soon as possible.

Do I receive an invoice for my order?

Yes, you get an instant confirmation of your purchase.

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